Elevator Maintenance – (Make-Schindler) Monthly - 01/01/2027-31/12/2029)

1. General Scope

The contractor (Schindler authorized or certified service provider) shall provide preventive and corrective maintenance monthly for all elevators in the building, including:

• Passenger elevators
• Service/freight elevators
• Elevator control panels and signalling systems

The AMC shall ensure safe, smooth, and reliable operation, compliance with UAE Fire & Life Safety Code, Dubai Municipality regulations, DEWA safety requirements, and EN/IEC/ASME elevator standards.

2. Preventive Maintenance (Routine Tasks)

2.1 Monthly Checks

• Visual inspection of car interior, doors, and landing entrances.
• Check for unusual noise, vibration, or jerks during operation.
• Test door operation (opening/closing) and safety edges.
• Lubrication of guide rails, bearings, and moving parts as required.
• Check car levelling and levelling accuracy at floors.
• Inspect and clean car top, pit, and hoist way.
• Test emergency alarm, communication system, and intercom.
• Verify operational condition of call buttons and floor indicators.
• Check elevator lighting and ventilation in car.

2.2 Quarterly Checks

• Inspect traction machine, gearbox, motor, and braking system.
• Test safety gear, governor, and overspeed devices.
• Check hoist ropes or belts for wear and proper tension.
• Inspect buffers in pit for condition and alignment.
• Test and calibrate door operators and sensors.
• Review operation of control panels and relays.

2.3 Semi-Annual / Annual Checks

• Thorough inspection of entire hoist way and machine room.
• Electrical system inspection including main drive, controllers, and wiring.
• Functional testing of emergency operation systems and backup systems.
• Detailed lubrication of all moving components.
• Verify compliance with safety and signalling regulations.
• Load test the elevator to ensure performance under rated capacity (if required by authorities).

3. Corrective / Breakdown Maintenance

• 24/7 response for elevator breakdowns or emergency situations.
• Fault diagnosis and rectification of mechanical, electrical, or control system failures.
• Replacement of worn-out components (ropes, brakes, door operators, relays, switches) as per AMC agreement.
• Record all corrective work and parts replaced.

4. Spare Parts & Consumables -Included in AMC (preventive maintenance):

• Lubricants, cleaning materials, minor fasteners, brushes, and routine consumables.

Excluded (charged separately if replacement required):

• Major components such as motors, gearboxes, controllers, doors, or hoist ropes unless specified in AMC.

5. Reporting & Documentation

• Maintain a logbook for each elevator, recording:
  • Preventive maintenance activities performed
  • Issues identified and corrective actions
  • Date and time of service visits
• Monthly maintenance report summarizing checks, repairs, and recommendations.
• Annual summary report with condition assessment and replacement recommendations.

6. Safety & Compliance

• All maintenance shall follow UAE safety standards, EN 81, ASME A17.1, and Dubai Municipality guidelines.
• Contractor shall ensure proper isolation and signage during maintenance to prevent accidents.
• Personnel must use PPE at all times and follow confined space safety for pits and machine rooms.
• Emergency drills and communication systems to be checked regularly