Total amount for 2023:

Vat amount for 2023:

Grand total amount for 2023:

Total amount for 2024:

Vat amount for 2024:

Grand total amount for 2024:

Scope of service.

4 Visits per year

Emergency call included

· Access control – 11 no’s

 2.2. Preventive Maintenance

Maintenance performed proactively by Contractor which is designed to keep the system in proper working condition.

2.3. Remedial Maintenance

Corrective action performed reactively by Contractor which results from system failure and which is performed as required; i.e. on an unscheduled basis.

2.4. Call

Refers to the action of conducting a phone call by the client, or a client representative, to Contractor office to report a system malfunction in the client site that requires corrective action by Contractor. Calls usually result in a service report being generated internally by Contractor.

2.5. Incident

The occurrence of a technical problem or a system malfunction in the client site and the resulting remedial action taken by Contractor.

3.2. The contract is renewed automatically for a period of one year from the contract expiration date if no written termination notice is submitted two months prior to the contract end date. The same contract terms will apply; entitling both parties to all financial, labor & other commitments made under this contract.

3.3. The client or Contractor may terminate this contract at any time, with no penalties, by

Submitting to the other party a written termination notice one month prior to the desired

Termination date.

3.4 Service for system that has failed or not implemented by Contractor prior to the signing of this agreement is not the responsibility of Contractor. Contractor is committed to the terms and conditions of this agreement starting from the date of approval onwards.

4. Maintenance Services and Parts

4.1 Contractor agrees to provide system sustaining service coverage for the time period selected by the client to keep the machines in good working order. These services are defined under two specific categories:

4.1.1

4.3. Technical Requirements:

SUPPORT SERVICES INCLUDE:

4.3.1. Access Control (Spare/replacement parts are not included) .