Project name: XXII Carat

Project address: The Palm Jumeirah, Dubai.

Mansions Owners Association Management is seeking proposals for the provision of the services described below:

Each Bidder to this RFP is expected to:

•   fully inform themselves on all aspects of the work required to be performed;

•   submit its proposal in accordance with scoop of works and services required;

•   submit its proposal before/on 31 March 2023.

Method to Submit Proposal:

Through iSkaan web portal (www.iskaan.com).

Scope of Services required:

The proposed system should cover the following:

•   Vehicle Detection: The system should be able to detect vehicles approaching the gate and identify their type and license plate number.

•   Access Control: The system should be able to grant or deny access to vehicles based on pre-configured rules. It should also allow access to authorized vehicles without requiring any manual intervention.

•   Security Monitoring: The system should be able to monitor the premises and detect any suspicious activity. It should also be able to record video footage of the activity for future reference.

•   Maintenance: The system should be easy to maintain and repair. It should also be designed to minimize downtime and ensure optimal performance.

Description of Services required:

The successful vendor will be responsible for providing a fully automated system that meets the above requirements:

•   Installing the system and ensuring it is configured properly.

•   Conducting thorough testing to ensure the system is functioning as intended.

•   Providing comprehensive training to our staff on how to operate and maintain the system.

•   Providing ongoing maintenance and support to ensure the system continues to operate at optimal performance.

Qualifications of Bidder:

•   Trade license of the company must include the activity for which proposal is submitted;           

•   Professional License as registered in Dubai Economic Department;                          

•   Minimum 3-year relevant Experience / Portfolio.

Additional Requirements/Conditions:

•   Company profile, including a brief history of the company and experience in the CCTV industry Details of similar projects completed in the past, including references and case studies;

•   Technical specifications of the proposed system, including hardware and software components, communication protocols, and integration requirements;

•   Details on system installation, configuration, testing, and training;

•   A detailed proposal outlining the recommended solution, including equipment and materials, installation timeline, and costs;

•   A project management plan outlining the vendor's approach to the project, including timelines, milestones, and deliverables;

•   A service level agreement outlining the vendor's ongoing support and maintenance commitments.

Payment Terms:

30 days from receipt date of Invoice.

Insurance:

The Bidder must ensure that it maintains insurance policies relevant to the delivery of Services identified in this RFP, should the Bidder be awarded the contract.

Clarification:

Mansions OAM reserves the right to seek clarification or additional information from any Bidder related to their Submission.

Conflict of Interest:

At the time of submitting a proposal, the Bidder agrees there is no conflict of interest (real or perceived).

Evidence:

The Bidder will also need to provide evidence of ability and experience to undertake the specified objectives/duties in this RFP. 

The following documentation is required to be included in the Submission:

•           Company Profile;

•           Professional License as registered in Dubai Economic Department;

•           Relevant Experience / Portfolio.

Expected execution date of Contract and Service Completion: TBA.

Point of Contact for site visiting:

Mr. Jay Pathak (+971 52 898 33 46).