(2 Years) 3RD Party Inspection / Certification Contract
ContractJOB REFERENCE:
JB007-22-01943
1Greeting from SAGA International,
-
RELIABILITY
AND SAFETY
Ø Provide specialist personnel to implement the
measures indicated below to ensure:
Ø Safe and reliable operation of the equipment.
Ø Stability of technical characteristics of the
equipment throughout the duration of the contract.
1.1
Specialist
Trained Person
All
services operations should be provided by a trained technicians.
1.2
PPM
The preventive program maintenance schedules all
inspections, lubrication, cleaning adjustments and repair or replacement of
parts for each unit under service. The program is based the technical
characteristics of the equipment. Preventive maintenance visits (monthly one
visit per equipment) are planned during regular working hours or as agreed with
the Service Provider. The PPM is designed to minimize risk of equipment failure
as well as preventing premature of the installation.
1.3
Quality
Audit
Service provider specialist carries out an audit of
equipment safety and quality every two years. Upon request the results of the
audit can be reported to the management together with recommendations for the
equipment upgrade or its modernization for improving the performance of the
installation or to adapt it to new standards.
1.4
Repair
& replacement of parts
The Service Provider to carry out repairs including the
replacement of like for like parts, where such repairs due to normal use, as
listed below;
·
Worms,
gears, drive sheaves, bearings, electrical windings and contacts for the
machine
·
Motors,
brake coils and windings
·
Relays,
electronic boards (PCB)and contacts for the controller and drive system
·
Traction,
compensation and governor ropes and governor components parts.
·
Guide
shoes and safety gear
·
Locks and
their actuating elements
·
Door
operators including their motors and contacts, car door hangers door shoes and
tracks.
2-
RESPONSIVENESS
Providing a wide
territorial coverage and the resources indicated below, the Service Provider
maintenance contract assures that:
·
If
passengers are trapped in the elevator, the technician shall arrive onsite to
release them within the period stated in the contract schedule.
2.1
HOTLINE
The
Service Provider should provider a toll free response center to receive calls
24 hours per day every day of the year; on receipt of a call of equipment
malfunction, the service provider line alerts the relevant technician. Each
call is logged and traced through a call management computer system to ensure
that that the response time is immediate and does not exceed the period agreed.
2.2
Twenty
Four Hour Breakdown Service
The Service Provider shall
provide 24 hours breakdown service, shall maintenance a day and night 24 hours
service to respond to emergencies such as trapped passenger.
2.3
Availability
of Spare Parts
The Service Provider
Service center supports the local service offices with the urgent delivery of
parts and components ensuring maximum availability of the equipment.
3-
COMMUNICATION
AND TECHNICAL ASSISTANCE
The Service Provider
provide a detailed report upon request, covering;
Maintenance, safety test
and repair performed during the period.
Equipments failures
analysis summary with the response and repair times.
The finding and
recommendations of any Quality Audits/Safety Audits.
3.1 Visit Report
During each visit, the
technician collects information regarding the functioning of the lift and
informs the customer representative in the building of the work undertaken. If
the breakdown cannot be repaired in a single visit, before leaving the site the
technical indicates/provides the plan for returning the elevator to normal
service. The Service Provider also displays signs at agreed position in the
building to advice users that repair are being undertaking.
3.2 Information on the changes to standards and
technical advice.
The Service Provider shall
provide timely proposals on the modernization of the equipment and obsolete
parts to enhance performance, comfort, energy saving, aesthetics and to reduce
pollution together with anticipated measurable benefits, such
modernization/upgrade costs are excluded from the contract premium.
Maintenance scheduled
1-
Working
hours for maintenance visits & planned projects:
·
Saturday –
Thursday 8:00 to 17:00
·
Maintenance
visits per annum per equipment – 12
2-
Average
Response time to breakdown:
Trapped passenger (24 hour service) - 30 Minutes
Breakdown (24 hours service) - 60 Minutes
Rectification Time – For normal call backs the
rectification time will be 24 to 48 hours depending on the repair works
involved. In case of any major issues, the same shall be notified to the
customer and the rectification time will be 7 days from the date of
notification.
3-
Equipment
Description
Number of units: 3 (Three)
Equipment type :
Passenger
Total amount for 2023:
Vat amount for 2023:
Grand total amount for 2023:
Total amount for 2024:
Vat amount for 2024:
Grand total amount for 2024:
Terms & Condition

SAGA International

Marina Wharf 1 Jointly Owned Property
Mixed UseMarina Wharf Tower 1 Dubai Marina, Dubai, United Arab Emirates