Zazen One Annual Maintenance Contract Services for EXTERNAL GLASS & FAÇADE CLEANING WORKS (01 Jan 2026 - 31 Dec 2028)
ContractJOB REFERENCE:
JB004-25-03635
Scope of
Work
HIGHRISE
OWNERS ASSOCIATION MANAGEMENT SERVICES (HOAM) utilizing the Request for
Proposals (RFP), method of procurement on behalf of ZĀZEN ONE Owner’s
Association; Dubai, United Arab Emirates. is requesting proposals from
companies/businesses (Respondents) for
· External
Glass & Façade Cleaning (Four Times general/normal cleaning per year for
the ZĀZEN ONE (Ground + Podium +7 floors + Roof) that exceeds the industry
standard and complies with federal regulations for periodical cleaning of
facade/ structural glazing works. Those companies who are in possession of
a valid Dubai Trade License and are authorized for High-Level External Glass
& Façade Cleaning may submit their best and final bid for the financial
years 2025, 2026 & 2027, year wise. Sub-contracting of the said work is not
permitted at all. The contract’s start date would be 1st January
2026 and will end on 31st December 2028.
HIGHRISE
OWNERS ASSOCIATION MANAGEMENT SERVICES (HOAM) desires to undertake External
Glass & Façade Cleaning Three times a year under the RERA-approved budget
classification A1.05 – Façade Cleaning
The
proposal includes the following:
1. Pricing and
Inclusions: Provide detailed pricing that includes labor, equipment, and VAT
and outline a schedule for the contract deliverables, addressing the specific
needs of the project.
2. Clean Schedule:
Schedule deliverables for the following months: March, August, and December of
2025 2026, and 2027. The client has the right to adjust the schedule, but the
contract will cover a total of three general cleans per year.
3. Completion and
Reporting: Upon completion of each cleaning cycle, the Vendor must notify
HIGHRISE OWNERS ASSOCIATION MANAGEMENT SERVICES (HOAM) in writing. A work
completion report must be signed off by the site supervisor and HIGHRISE OWNERS
ASSOCIATION MANAGEMENT SERVICES (HOAM) office technical department after a
10-day observation period, during which any resident complaints are to be
addressed. If a cycle is missed or incomplete, the Vendor is required to finish
the work to the client's satisfaction before payment is released, based on the
completion of a signed work completion report.
4. Cycle Duration
and Conditions: Each cleaning cycle should not exceed two weeks (14 days).
Extensions may be granted if weather conditions impede progress. The Vendor is
also responsible for submitting a glass damage report with each work completion
report prior to sign off.
5. Work Hours: Work
must be carried out between 06:00 hrs and 18:00 hrs, excluding Sundays and
public holidays declared by government authorities. Adherence to any guidelines
issued by the Ministry of Human Resource and Emiratisation (MOHRE) is
mandatory, especially regarding work under direct sunlight and in open-air
areas typically between 12:00 hrs and 15:00 hrs from June to September or as
directed by MOHRE.
6. Ramadan Work
Timings to be adhered as per Government Policy.
7. Preparation of a
Method Statement
8. Preparation of a
Risk Assessment
9. Carry out a site
survey prior to each Facade Rope Access Cleaning cycle to identify and
communicate to the Client any existing damage to the building
10. The supply of a IRATA trained and
licensed Rope Access Supervisor
11. The supply of IRATA trained and
licensed Rope Access Technicians
12. The supply of all Rope Access
equipment required to perform the Services Equipment certifications in line
with regulatory requirements
13. The supply of all barricades and
HSEQ signage
14. Using cleaning materials with the
help of Rope Access. The supply of Facade Rope Access cleaning consumables,
including squeeze applicator strips, window applicator sleeves and rope
protection sleeves, from reputable suppliers.
15. The cost should include the
provision of any authority permits such as RTA permits or deposits if required.
16. All four sides of the building
are covered with glass & façade is to be cleaned using chemical/ cleaning
material and should be of good quality so that no damage
/corrosion occurs to the glass and façade panel. Further, utmost care is to be
taken so that there is no scratch either in the glass or facade.
17. HIGHRISE OWNERS ASSOCIATION
MANAGEMENT SERVICES (HOAM) desires to undertake this work Three times a year.
Any areas which are not reachable should be informed to the site team and
HIGHRISE OWNERS ASSOCIATION MANAGEMENT SERVICES (HOAM) Technical department.
18. Rope Access team to coordinate
with Master Community Security Team Leader prior to barricading any affected
area. Place suitable and enough warning signs and barricade the work area at
ground level with safety nets, high-level façade work must be monitored
throughout the duration of the project from the ground level by an IRATA
Level 3 Supervisor. Maintain the barricaded area neat and tidy, avoid
spillages/watermarks, and clean the barricaded area daily.
By
implementing these guidelines and measures, we aim to ensure a structured,
efficient, and satisfactory cleaning service for the HIGHRISE OWNERS
ASSOCIATION MANAGEMENT SERVICES (HOAM).
Final
approval and acceptance of workmanship and materials shall be based on these
standards, requirements, and guidelines. All work shall meet or exceed the
following:
• All
applicable Federal, State, and Local rules and regulations related to this type
and scope of work
• Dubai
Municipality / Nakheel Community Management / Dubai Holding Asset Management
Guidelines
• PPE
Equipment Manufacturer guidelines.
Field
Measurements and Locates
The Vendor
shall be solely responsible for determining utility locations, on-site layout,
and measurements, and ensuring the interoperability and/or proposed equipment
associated with the scope of this project. This shall include but not be
limited to existing site or structural conditions, dimensions, distances, and
applicable requirements. The Vendor may inspect the building/ site on any
working day during working hours to collect any information required. For any
clarification regarding the site visit or any input, Ammar may be contacted on
contact number 04- 5689369 / 052 9568201
Site
Security & Access
The Vendor
must sign into ZĀZEN ONE and register in the system at the security
reception when arriving and sign out when departing the building. The Vendor
and their staff are only authorized to use the front gate entrance to the
property and only during normal duty hours (Monday to Saturday 6:00 a.m. to
6:00 p.m. except holidays). All Vendor personnel are not permitted to roam the
grounds, parking, common corridors, pool area, gym, use other exits, or walk to
any area that is not serviced by the contract. The Vendor is to responsibly use
the sanitary facilities in Ground Floor washroom only used by the building FM
staff for their employees and any damage is to be fixed at the Vendor’s cost.
Site Security and vehicle access are primary concerns during this project. The
Vendor shall ensure that site security is not compromised, and vehicle access
is not impeded throughout the course of their work. The Vendor shall coordinate
with the site manager on any required closures 72 hours prior to work. At no
time shall the site be left unsecure. Failure to secure the site may result in
the Owner’s Association using a contract Security Company to provide on-site
protection and deduct all associated costs from Vendor's final payment.
Vendor’s
Documentation submission
The Vendor
should provide the below documents during the bidding process which should be
valid throughout the duration of the contractual period. Vendors who do not
have ALL the below documentation should not apply as their bid will get
rejected.
Prior to
the start of work and upon receipt of the Notice to Proceed, the Contractor
shall provide the following to HIGHRISE OWNERS ASSOCIATION
MANAGEMENT SERVICES (HOAM) along
with the work permit obtained from Nakheel Work Permit department and reachable
at wecare@nakheel.com or via
email help@nakheelcommunities.com Nakheel Work Permit department may
ask the following documents as given below: -
A. Provide clear valid
copies of the Dubai Trade licenses only with the required
relevant activity e.g., Façade Cleaning, etc.
B. Provide
clear valid Vendors' all risks (CAR) insurance / All Risk Insurance /
Third-Party Insurance policy.
C. Provide
clear valid Workmen’s compensation Insurance policy.
D. Compliant
person certificate (IRATA work at height certificate) / Competency
Certificate of Rope Access Technicians including IRATA Level 3 Supervisor certificate.
E. Third Party Inspection Certificate
of PPE / Lifting gears, Safety harness & Rope certificate. Equipment
certifications in line with regulatory requirements.
F. SDS
of Cleaning Chemicals
G. Anemometer
Calibration Certificate
H. First
Aider Certificate
I. OHC fitness certificate / Medical
Fitness Certificate of Rope Access Technicians
J. Updated Work
Method Statement (WMS)
K. Risk Assessment (RA)
L. Emergency
Response and Rescue Plan
M. Any other documents that may
be required will be advised by the relevant Government departments.
In
additionally, to the above documents, the Vendor will have to submit the
following documents which may be required by HIGHRISE OWNERS ASSOCIATION
MANAGEMENT SERVICES (HOAM)
N. Provide clear valid copies
of the Value-Added Tax Certificate.
O. Bank Account Confirmation
Letter on Bank’s letterhead which should not be over 3 months old.
P. IRATA trained and
licensed Rope Access Technicians / Supervisor - Staff Emirates ID (Front and
Back) – Prior to start of work.
Q. Approval copies / Work
Permit from the relevant Government Work Permit department.
R. Approval copies / Work
Permit from Dubai Municipality, Road and Transport Authority, Dubai Civil
Defence, Nakheel Community Management; Dubai Holding Asset Management, Dubai
Police; Dubai Electricity & Water Authority, and or any other competent
Authority if applicable.
S. Provide a point
of contact for all communications to be ascertained who will be the Project in
charge and the contact details.
T. Vendor's
emergency contact numbers for 24/7 response / Escalation Matrix.
U. Aspect Impact (AI)
V. Exact Schedule to be provided in advance for
the months of January, May, and September of 2025 2026, and 2027.
W. Provide a Bank guarantee of the total project
value if required by RERA. (If applicable only)
X. Any other documents
that may be required will be advised.
Y. Apply for a work
permit through the portal link and as directed by Building FM team / HIGHRISE
OWNERS ASSOCIATION MANAGEMENT SERVICES (HOAM) technical team.
https://hoam.iskaan.com/zazenone
Z. It is the sole
responsibility of the Bidder/Vendor to provide the above information with their
bid submittal in a clear and concise fashion. Failure to provide this
information with Bid Submittal documents shall be grounds for bid rejection.
Prior to
the start of work and within seven (7) business days of the date of the Notice
to Proceed, the Vendor shall provide the following to HIGHRISE OWNERS
ASSOCIATION MANAGEMENT SERVICES (HOAM)
· Written
notification on company letterhead confirming all required rope access
locations have been surveyed completely.
· Proof that
all required permits necessary for the project have been obtained. The Vendor
shall not begin work until these documents have been provided and the Notice to
Proceed has been issued.
· The Vendor
will provide all safety appliances i.e., safety helmets, safety belts, etc. to
their workers while working at height at their own cost and follow all safety
rules and regulations in force. The Vendor shall be liable for accident,
injury, or losses due to any accident or negligence of their workers, and you
shall be liable to incur all the expenses in consequence thereof.
· Vendor's
failure to meet this timeframe may result in contract termination with no
penalty to the Owner’s Association. The Vendor shall be solely responsible for
any impact this delay has on the Completion date. Exception: Authorization from
the Owner’s Association that has been received in writing in response to a
written request from the Vendor to extend the project completion date, executed
prior to the “seven (7) business days” interim period, noted above.
Vendor’s
DELIVERABLES
A. The Vendor should
submit the work completion report with after and before pictures along with
their invoices clearly outlining the start and end dates and the next cycle
period. Invoices submitted should be through the ISKAAN portal only and
invoices without the work completion report will be rejected and HIGHRISE
OWNERS ASSOCIATION MANAGEMENT SERVICES (HOAM) will not be held liable for
any delay in payments.
B. The Vendor must
submit the work completion report & invoices within 2 weeks of completion
after the site walkthrough.
C. The work completion
report must be signed by the onsite third-party FM supervisor and
the HIGHRISE OWNERS ASSOCIATION MANAGEMENT SERVICES (HOAM) ‘s
Building Manager.
D. Invoice payment may be
delayed if the signatures are not obtained in the work completion report.
E. The Vendor must
be able to identify and communicate in writing to the client of
any existing damage to the building façade / glass / any water leaks or
damage to any rubber/silicon/insulation etc.
F. The Vendor at no
additional cost removes any stubborn stains that are noticed during the
progress of work.
G. All
disturbed areas impacted by project work shall be returned to as good or better
condition than found.
H. Any
overhang areas which are not reachable by technicians should be cleaned.
I. Protection
of all external wall-mounted lights & Cameras
J. Areas
to be barricaded and necessary sign boards to be placed.
K. The
Vendor shall employ only those people who are on legal sponsorship with a valid
visa and work permit.
L. No
contract variations permitted once mutually agreed, hence carry out a site
survey prior to Facade Rope Access Cleaning cycle quote submission.
M. The
Vendor shall be responsible for complying with the applicable laws/by-laws/
Regulations in force from time to time.
N. The
Vendor shall have to bear all statutory liabilities applicable to your
workers/personnel engaged by you for the job. Nothing will be paid
extra in this regard.
O. The
Vendor shall have to arrange insurance cover for the workers/personnel engaged
in the job. And shall be responsible for all the dues of the workers/personnel
engaged including the liabilities, if any, towards Workmen Compensation Act or
under any other law.
P. The
Vendor may interrupt the work during unforeseen circumstances: -
· The
wind speed is more than 25 km / hr. or as advised by Dubai Municipality or when
it’s unsafe as per industry standards. Wind speed is to be monitored at regular
intervals by an IRATA Level 3 Supervisor.
· When
the Ministry of Human Resources and Emiratization (MoHRE) formally announces a
halt on working in open spaces and under direct sunlight from 12:00 pm to 3:00
pm or as advised.
· Ramadan
Timings to be adhered if any as advised by the government authorities.
Performance
requirements
All
equipment, materials, and components shall be used by methods recognized as
good commercial practices and passed without exception in the applicable
trades.
Project
Timeframe
All work
must be started within seven (7) days of the Notice to Proceed. It is
understood and agreed that time is of the essence in the performance and
completion of this project, which should not exceed more than fourteen (14)
days. The successful Vendor, by award and acceptance of this work agrees the
timeframe is adequate to provide all specified equipment and perform all
necessary tasks.
Submission
Timeframe
All
proposals shall be delivered via the ISKAAN Portal within two weeks from the
date of the RFP.
Proposals
must be delivered to and received prior to the deadline noted above. There will
be no exceptions. Proposals received after the deadline will not be considered
for procurement.
Project
Closeout
Prior to
final payment, the Vendor shall cooperate with the following: -
1. A detailed
walk-through with the on-site FM Supervisor/owner’s representative(s)
explaining the areas of work completed and that no areas are missed or left out
prior to signing off the work completion report.
2. The appointed
Vendor should ensure that no areas are missed/left out as the residents are
likely to complain if any areas are missed/left out, hence the work completion
report will be signed off after 10 working days from the date of actual
completion. This will ensure that workmanship is completed as per acceptable
standards on the date of final acceptance by the Owners representative.
3. Payment terms:
90 days from the date of work completion sign-off / invoice date whichever is
later.
4. Quote / Proposal
validity should be 90 days.
Terms & Condition
1. Vendors are to use the Response Form provided and include all information requested by HOAM in relation to the RFP.
2. By submitting a Proposal the Vendor
accepts that it is bound by the RFP Process, Terms and Conditions (RFP-Terms)
a. examine the RFP and any
documents referenced in the RFP and any other information provided by HOAM
b. consider all risks,
contingencies and other circumstances relating to the delivery of the Requirements
and include adequate provision in its Proposal to manage such risks and contingencies.
c. document in its Proposal all
assumptions and qualifications made about the delivery of the Requirements,
including any assumption that HOAM or a third party will deliver any aspect of
the Requirements or incur any cost related to the delivery of the Requirements.
d. ensure that pricing information
is quoted in UAE dirhams (AED) inclusive of VAT.
e. satisfy itself as to the
correctness and sufficiency of its Proposal, including the proposed pricing and
the sustainability of the pricing.
f. There is no expectation or obligation for Vendors to submit Proposals in response to the RFP solely to remain on any prequalified or registered supplier list. Any Vendor on such a list will not be penalised for failure to submit a Proposal.
4. Proposals are to remain valid and open for acceptance by HOAM for the Offer Validity Period.
5. Each Vendor should satisfy itself as to the interpretation of the RFP. If there is any perceived ambiguity or uncertainty in the RFP document/s Vendors should seek clarification before the Deadline for Questions.
6. All requests for clarification must be made through the online system to HOAM’s Point of Contact. HOAM will endeavour to respond to requests in a timely manner, but not later than the deadline for HOAM to answer Vendors’ questions, if applicable.
7. If HOAM considers a request to
be of sufficient importance to all Vendors it may provide details of the
question and answer to other Vendors. In doing so HOAM may summarise the Vendor’s
question and will not disclose the Vendor’s identity. The question and answer
may be posted (updated on the system) and/or emailed to participating Vendors.
8. In submitting a request for clarification a Vendor is to indicate, in its request, any information that is commercially sensitive. HOAM will not publish such commercially sensitive information. However, HOAM may modify a request to eliminate such commercially sensitive information, and publish this and the answer where HOAM considers it of general significance to all Vendors.
9. Each Vendor is responsible for ensuring that its Proposal is received by HOAM on or before the Deadline for Proposals.
10. HOAM intends to rely on the Vendor’s
Proposal and all information provided by the Vendor (e.g. correspondence and
negotiations). In submitting a Proposal and communicating with HOAM each Vendor
should check that all information it provides to HOAM is:
a. true, accurate and complete,
and not misleading in any material respect
b. does not contain Intellectual Property that will breach a third party’s rights.
11. Where HOAM requires the Proposal to be delivered in hard and soft copies, the Vendor is responsible for ensuring that both the hard and soft copies are identical.
12. HOAM will convene an evaluation panel comprising members chosen for their relevant expertise and experience. In addition, HOAM may invite independent advisors to evaluate any Proposal, or any aspect of any Proposal.
13. Each Vendor authorises HOAM to collect additional information, and to use that information as part of its evaluation of the Vendor’s Proposal.
14. Each Vendor is to ensure that all referees listed in support of its Proposal agree to provide a reference.
15. To facilitate discussions between HOAM and third parties each Vendor waives any confidentiality obligations that would otherwise apply to information held by a third party.
16. HOAM may, at any time, request from any Vendor clarification of its Proposal as well as additional information about any aspect of its Proposal. HOAM is not required to request the same clarification or information from each Vendor.
17. The Vendor must provide the clarification or additional information in the format requested. Vendors will endeavour to respond to requests in a timely manner. HOAM may take such clarification or additional information into account in evaluating the Proposal.
18. Where a Vendor fails to respond adequately or within a reasonable time to a request for clarification or additional information, HOAM may cease evaluating the Vendor’s Proposal and may eliminate the Proposal from the RFP process.
19. HOAM will base its initial evaluation on the Proposals submitted in response to the RFP. HOAM may adjust its evaluation of a Proposal following consideration of any clarification or additional information.
20. In deciding which Vendor/s to
shortlist HOAM will take into account the results of the evaluations of each
Proposal and the following additional information:
a. each Vendor’s understanding of
the Requirements, capability to fully deliver the Requirements and willingness
to meet the terms and conditions of the Proposed Contract
b. except where the price is the only criterion, the best value-for-money over the whole of-life of the goods or services.
21. In deciding which Vendor/s, to
shortlist HOAM may take into account any of the following additional
information:
a. the results from reference
checks, site visits, product testing and any other due diligence
b. the ease of contracting with a Vendor
based on that Vendor’s feedback on the Proposed Contract (where these do not
form part of the weighted criteria)
c. any matter that materially
impacts on HOAM’s trust and confidence in the Vendor
d. any other relevant information that HOAM may have in its possession.
22. HOAM will advise Vendors if they have been shortlisted or not. Being shortlisted does not constitute acceptance by HOAM of the Vendor’s Proposal, or imply or create any obligation on HOAM to enter into negotiations with, or award a Contract for delivery of the Requirements to any shortlisted Vendor/s. At this stage in the RFP process HOAM will not make public the names of the shortlisted Vendors.
23. HOAM may invite a Vendor to enter into negotiations with a view to contract. Where the outcome is unsatisfactory HOAM may discontinue negotiations with a Vendor and may then initiate negotiations with another Vendor.
24. HOAM may initiate concurrent negotiations with more than one Vendor. In concurrent negotiations HOAM will treat each Vendor fairly.
25. Each Vendor agrees that any
legally binding contract entered into between the Successful Vendor and HOAM
will be essentially in the form of the Proposed Contract.
1. All enquiries regarding the RFP must be directed to HOAM’s Point of Contact.
2. Vendors must not directly or indirectly approach any representative of HOAM, or any other person, to solicit information concerning any aspect of the RFP.
3. Only the Point of Contact, and any authorised person of HOAM, are authorised to communicate with Vendors regarding any aspect of the RFP. HOAM will not be bound by any statement made by any other person.
4. HOAM may change the Point of
Contact at any time. This notification may be posted on the system.
Where a Vendor has an existing contract with HOAM then business as usual communications, for the purpose of managing delivery of that contract, will continue using the usual contacts. Vendors must not use business as usual contacts to lobby HOAM, solicit information or discuss aspects of the RFP.
6. Each Vendor must accept and adhere to the Conflict of Interest declaration in the Response Form and must immediately inform HOAM should a Conflict of Interest arise during the RFP process. A material Conflict of Interest may result in the Vendor being disqualified from participating further in the RFP.
7. Vendors must not attempt to influence or provide any form of personal inducement, reward or benefit to any representative of HOAM in relation to the RFP.
8. A Vendor who attempts to do anything prohibited may be disqualified from participating further in the RFP process.
9. HOAM reserves the right to require additional declarations, or other evidence from a Vendor, or any other person, throughout the RFP process to ensure probity of the RFP process.
10. Vendors must not engage in collusive, deceptive or improper conduct in the preparation of their Proposals or other submissions or in any discussions or negotiations with HOAM. Such behaviour will result in the Vendor being disqualified from participating further in the RFP process. In submitting a Proposal the Vendor warrants that its Proposal has not been prepared in collusion with a Competitor.
11. HOAM reserves the right, at its discretion, to report suspected collusive or anticompetitive conduct by Vendors to the appropriate authority and to give that authority all relevant information including a Vendor’s Proposal.
12. HOAM and Vendor will each take reasonable steps to protect Confidential Information and, without limiting any confidentiality undertaking agreed between them, will not disclose Confidential Information to a third party without the other’s prior written consent.
13. HOAM and Vendor may each disclose Confidential Information to any person who is directly involved in the RFP process on its behalf, such as officers, employees, consultants, contractors, professional advisors, evaluation panel members, partners, principals or directors, but only for the purpose of participating in the RFP.
14. Vendors acknowledge that by law, HOAM will not be in breach of its obligations if Confidential Information is disclosed by HOAM to the appropriate authority because of suspected collusive or anticompetitive tendering behaviour. Where HOAM receives a request that relates to a Vendor’s Confidential Information HOAM will consult with the Vendor and may ask the Vendor to explain why the information is considered by the Vendor to be confidential or commercially sensitive.
15. For the duration of the RFP, to the date of the announcement of the Successful Vendor, or the end of the RFP process, the Vendor agrees to keep the RFP strictly confidential and not make any public statement to any third party in relation to any aspect of the RFP, the RFP process or the award of any Contract without HOAM’s prior written consent.
16. A Vendor may disclose RFP information to any person but only for the purpose of participating in the RFP. The Vendor must take reasonable steps to ensure that such recipients do not disclose Confidential Information to any other person or use Confidential Information for any purpose other than responding to the RFP.
17. Each Vendor will meet its own costs associated with the preparation and presentation of its Proposal and any negotiations.
Ownership
of documents
18. The RFP and its contents remain the property of HOAM. All Intellectual Property rights in the RFP remain the property of HOAM or its licensors. HOAM may request the immediate return or destruction of any or all RFP documents and any copies. Vendors must comply with any such request in a timely manner.
19. All documents forming the Proposal will, when delivered to HOAM, become the property of HOAM. Proposals will not be returned to Vendors at the end of the RFP process.
20. Ownership of Intellectual Property rights in the Proposal remain the property of the Vendor or its licensors. However, the Vendor grants to HOAM a non-exclusive, non-transferable, perpetual licence to retain, use, copy and disclose the information contained in the Proposal for any purpose related to the RFP process.
No binding legal relations
21. Neither the RFP, nor the RFP process creates a process contract or any legal relationship between HOAM and any Vendor, except in respect of:
a. the Vendor’s declaration in its
Proposal
b. the Offer Validity Period
c. the Vendor’s statements,
representations and/or warranties in its Proposal and in its correspondence and
negotiations with HOAM.
d. no legal relationship is formed
between HOAM and any Vendor unless and until a contract is entered into between
those parties.
Elimination
22. HOAM may exclude a Vendor from
participating in the RFP if HOAM has evidence of any of the following, and is
considered by HOAM to be material to the RFP:
a. the Vendor has failed to
provide all information requested, or in the correct format, or materially
breached a term or condition of the RFP
b. the Proposal contains a
material error, omission or inaccuracy
c. the Vendor is in bankruptcy,
receivership or liquidation
d. the Vendor has made a false
declaration
e. there is a serious performance
issue in a historic or current contract delivered by the Vendor
f. the Vendor has been convicted
of a serious crime or offence
g. there is professional
misconduct or an act or omission on the part of the Vendor which adversely
reflects on the integrity of the Vendor
1. Despite any other provision in
the RFP HOAM may, on giving due notice to Vendors:
a. amend, suspend, cancel and/or
re-issue the RFP, or any part of the RFP
b. make any material change to the
RFP (including any change to the timeline, Requirements or Evaluation Approach).
a. in exceptional circumstances,
accept a late Proposal where it considers that there is no material prejudice
to other Vendors. HOAM will not accept a late Proposal if it considers that
there is risk of collusion on the part of a Vendor, or the Vendor may have
knowledge of the content of any other Proposal
b. in exceptional circumstances,
answer a question submitted after the Deadline for Questions, if applicable
c. accept or reject any Proposal,
or part of a Proposal
d. accept or reject any
non-compliant, non-conforming or alternative Proposal
e. decide not to accept the lowest
priced conforming Proposal unless this is stated as the Evaluation Approach
f. decide not to enter into a
Contract with any Vendor
g. liaise or negotiate with any Vendor
without disclosing this to, or doing the same with, any other Vendor
h. provide or withhold from any Vendor
information in relation to any question arising in relation to the RFP.
Information will usually only be withheld if it is deemed unnecessary, is
commercially sensitive to a Vendor, is inappropriate to supply at the time of
the request or cannot be released for legal reasons
i. amend the Proposed Contract at
any time, including during negotiations with a shortlisted Vendor
j. waive irregularities or
requirements in or during the RFP process where it considers it appropriate and
reasonable to do so.
3. HOAM may request that a Vendor/s
agrees to HOAM:
a. selecting any individual
element/s of the Requirements that is offered in a Proposal and capable of
being delivered separately, unless the Proposal specifically states that the
Proposal, or elements of the Proposal, are to be taken collectively
b. selecting two or more Vendors
to deliver the Requirements as a joint venture or consortium.
Law of
the Emirate of Dubai
4. The laws of The Emirate of
Dubai shall govern the RFP and each Vendor agrees to submit to the exclusive
jurisdiction of the Emirate of Dubai courts in respect of any dispute concerning
the RFP or the RFP process.
HOAM will not be liable in
contract, tort, equity, or in any other way whatsoever for any direct or
indirect damage, loss or cost incurred by any Vendor or any other person in
respect of the RFP process.
2. Nothing contained or implied in the RFP, or RFP process, or any other communication by HOAM to any Vendor shall be construed as legal, financial, or other advice. HOAM has endeavored to ensure the integrity of such information. However, it has not been independently verified and may not be updated.
3. HOAM has issued the RFP with the intent of purchasing the goods or services described in the Requirements. The term HOAM (Highrise Owners Association Management LLC) includes its officers, employees, contractors, consultants, agents and representatives.
HOAM- Highrise Owners Association Management
ZAZEN ONE
ResidentialJVT, Dubai, United Arab Emirates