Responsibilities and Duties of Cleaning Personnel

All cleaning personnel should:

• display a proper understanding of cleaning procedures and methodologies.
• be trained in basic health and safety measures appropriate to the work undertaken.
• maintain good personnel hygiene, being well-groomed with a neat and tidy appearance.
• be polite and courteous always.
• work according to the schedules assigned to him/her.
• report any observed faults e.g. water pipe leaking, bulbs fused, switch not functioning.
• report any major incidents/accidents to his immediate supervisor.
• hand over any items of lost or unclaimed property to the concerned authorities.
• clean all equipment and materials after use.
• store equipment and materials safely in the proper manner and location, and
• use proper safety signs to highlight risks (e.g. risk of slipping) during cleaning operations.
• The Scope of Services include the cost of cleaning materials and housekeeping consumables, equipment and machinery, training Personnel, uniforms, and accessories, the contribution of all concerned regulatory authorities and supervision and administrative expenses.
• The material inventory including its storage and usage details is to be maintained.
• Collection and disposal of all wet and dry wastes/garbage (excepting the wastes generated by the contractors carrying out an interior fit-out works for the apartments) generated from cleaning the Building as frequently as necessary including handling, storage, and disposal as per the regulations of the concerned statutory authorities.
• Cleaning of fittings and fixtures including luminaries, handrails, special features, signage and graphics, waste bins, cigarette disposal units, potted plants, if any.

Scope of Cleaning Services

Frequency - Daily

• Sweep and mop hard floors throughout the building.
• Reception area glass doors cleaned to remove finger marks, including frames.
• Remove and clean all mats in recessed positions and vacuum under the same.
• Sweep/vacuum and dust elevators polish stainless steel trim and other cladding, clean mirrors.
• Dust all furniture, fixtures, and fittings including counter surface and worktops.
• Empty and clean ashtrays in public areas.
• Empty and clean waste bins and take litter to the disposal point.
• Handpick rubbish and check that fire stairs are clear of debris.
• Clear all garbage rooms twice a day and ensure The garbage chute is clear.
• Clean and disinfect garbage rooms.
• Disinfect garbage chute using installed equipment.
• Handpick rubbish from car park areas and pavement immediately surrounding the building.
• Elevator spot cleaning including frames and doors.
• Staircase cleaning - Door and frame, Handrailing, Inside staircase, Fixtures (alarm pull, signage).
• Swimming pool - Check and replace the liner

Frequency - Weekly

• Wipe down doors and other surfaces where dirt is apparent.
• Dust down marble walls throughout the building.
• Sweep and mop staircases and dust down balustrades/handrails.
• Sweep car parks.

Frequency - Monthly

• Floors and stairs to be washed, scrubbed, and polished or machine buffed as required.
• Dust pictures, mirrors, and any wall hangings, clean glass.
• Wash all window frames, vacuum slides where necessary.
• Dust all grills, blinds, and lights.
• Sponge down and polish countertops and fronts as required.
• Clean all high-level ledges, cornices, tops of tall furniture.