Security Guard Services (AMC) 2026
ContractJOB REFERENCE:
JB2190-25-00193
The scope of work includes the following activities but not limited to:
• Secure the building and residents by patrolling and maintaining gate access controls.
• Prevent losses and damage by reporting irregularities, informing violators of building rules, policies, and procedures, restraining unauthorized trespassers, and escorting them off the premises or contacting the police when necessary.
• Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; and obtaining signatures and identification for deliveries and other authorized visitors.
• Maintain attendance records of Facilities Maintenance staff, cleaners, and other visiting contractors at the site.
• Keep records of visitors and contractors entering private units and verify work permits.
• Check work permits when confirmed by the Building Manager or Customer Service Officers.
• Monitor contractor activity on-site to ensure compliance with work permit locations.
• Take accurate notes of unusual occurrences, including indications of shared accommodation or overcrowding.
• Develop and maintain occupancy records with the assistance of the Community Manager.
• Monitor on-site parking and ensure compliance with community rules (copy to be provided).
• Monitor unauthorized storage of materials in common areas and provide guidance and warnings to violators.
• Report in detail any suspicious incidents.
• Monitor the usage of common facilities (especially toilets, lifts, etc.) and report or prevent abuse.
• Monitor and control access at vehicle gates and ensure visitor protocols are observed.
• Monitor alarm systems, CCTV cameras, and operate detection/emergency equipment as required.
• Manage and assist during emergencies by calling emergency services immediately when required. Perform first aid or CPR if needed until emergency services arrive. Guards must be fully conversant with the Emergency Evacuation Plan and keep a copy at reception for reference.
• Note any damage to common areas and report to the Facilities Manager, including misuse of common areas by retail units.
• Identify and report general maintenance issues (e.g., leaks, lighting failures) during patrols to the Facilities Manager.
• Inform the Facilities Manager promptly of any requirements for emergency call-outs.
• Assist residents with special needs and maintain up-to-date information on their whereabouts in case of emergency evacuation. Share this information with the Fire Commander upon arrival.
• Conduct safe and organized evacuation of the building in an emergency until the arrival of emergency services.
Working Shift: 12 hours per day/night (including 1-hour break), 7 days per week.
Project Requirements
• Proven work experience as a Security Guard or in a related position.
• Trained Security Officer with a valid SIRA certificate.
• Ability to operate detection systems and emergency equipment (specific training will be provided by management).
• Excellent knowledge of public safety and security procedures/protocols.
• Strong surveillance skills with attention to detail.
• Good spoken and written English, with integrity and professionalism.
• Neatly presented, uniformed guards with high personal hygiene standards.
• Must act professionally at all times, avoid distractions such as personal mobile use, and maintain appropriate boundaries with residents.
| Resources | |
| Description | Qty |
| Day Shift | 2 |
| Night Shift | 2 |
| Visiting supervisor 24/7 service. Cost to be included in manpower rates above. | 1 |
Terms & Condition
Payment terms are 30 days after submission of Invoice to accounts@itihad.co.ae (read receipt requested) along with signed work completion or service report and any other documents required by the bank to release funds from RERA regulated escrow account.
- 60% payment upon material delivery.
- 40% balance payment upon completion.
The Supplier certifies that to the best of his knowledge and belief no economic, beneficial, or managerial relationship exists between the Supplier and any employee of Itihad Community Management (ICM) or between Supplier and any relative of an employee of ICM or any of its agents, which would tend in any way to influence such employee in performance of his or her duties on behalf of ICM or its agents in connection with the awarding, making, amending, or making a determination concerning performance of its proposal the work or the agreement.
Exchanges or offering of any money, gift item, personal service, entertainment or unusual hospitality by the Supplier to the employees or agents is expressly prohibited. This prohibition is equally applicable to officers, employees, or immediate family members of ICM’s agents. Any violation of this provision constitutes a material breach of ICM’s terms of agreements.
ICM may by written notice to the Supplier disqualify and reject the Supplier’s proposal and terminate the agreement without any liability whatsoever on part of ICM or any of its agents if finding (a) that vendor violated the certification contained in this declaration regarding conflict of interest; or (b) that gratuities were offered or given by the Supplier or any of its employees , agents or representatives, to any officers or employees of ICM or its agents awarding making and/or amending an RFP document or agreement or securing favorable treatment with respect to the performance of such agreement.
Itihad Community Management is not under any obligation to accept the lowest or any proposal.
In the event the Management deems the work unsatisfactory or encounters delays, it reserves the right to impose penalties on the Service Provider or terminate this Work Order with a 3-day prior notice.
ITIHAD COMMUNITY MANAGEMENT
Fortune Tower
Mixed UseCluster C, JLT Dubai, Dubai, United Arab Emirates